Privacy policy

Effective Date: [Insert Date]

At VitaTherm Wellness, your trust is our highest priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your information when you visit our website, shop with us, or engage with our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Account Information: Login details, order history, and preferences.

  • Device & Usage Information: IP address, browser type, pages visited, and how you interact with our website.

  • Communication Data: Emails, text messages, or phone interactions with our customer care team.

2. How We Use Your Information

  • Process and deliver orders.

  • Provide account access and customer support.

  • Send order updates, promotions, and wellness tips (with your consent).

  • Improve our website, services, and overall customer experience.

  • Protect against fraud, unauthorized transactions, and misuse of our services.

3. Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.

  • Mobile opt-in and consent information is never shared with anyone for any purpose.

  • Any information sharing described elsewhere in this policy excludes mobile opt-in data.

We only share information with trusted partners when necessary for:
Order Fulfillment & Delivery, Payment Processing, and Marketing & Analytics (non–mobile opt-in data only).

4. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from PRRB LLC at (833) 433-4348, regarding:

  • Account notifications

  • Customer care

  • Delivery notifications

  • Marketing updates

Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance.
For support, you can contact us at (833) 433-4348 or info@vitathermwellness.com.

🔒 Mobile opt-in information is never shared with third parties.

5. Cookies & Tracking

We use cookies and similar tools to: remember your preferences, track shopping cart activity, analyze site traffic, and deliver relevant marketing content. You can adjust your cookie settings through your browser at any time.

6. Data Security

We implement industry-standard safeguards, including encryption and secure servers, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Request a copy of your data.

  • Withdraw consent where applicable.

To exercise your rights, contact info@vitathermwellness.com.

8. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

10. Contact Us

VitaTherm Wellness
📧 info@vitathermwellness.com
📞 (833) 433-4348
🌐 www.vitathermwellness.com